What is the after-sales service of Bailey bridge in your company?
Hunan Tuotian Road &Bridge Engineering Machinery Co.,Ltd according to using supreme principle of customer,all resource using up a company works in order the customer is ready for after-sales service, effort makes a customer be Hunan Tuotian every investment energy high-effect added value and we realize win-win commonly.
1.Product 2009 implementations producing the rigid note PRC Ministry of Communications standard《Technical Specification of Highway Bridge Construction》,and PRC National Standard《General Technical Specification of Steel Bridge Producing》,《Technical Specification of Bridge Panel Producing》,all the bailey bridge accessories have been tested and meeting the standard in JT/T 728-2008 《Assembled steel bridge of highway-Fabrication》.
2.The key handicraft welding part produces a personnel in product fabrication process all hold a certificate going to post.
3.Quality and quantity guaranteed, the guarantor provide a product now and then.May be based on customer’s new,exceptional,difficult project reality,fabrication carrying out peculiar design alteration.
4.Tries one’s best to provide the various scheme to the customer,provides suggestion or consults about in order the customer sifts out the optimum scheme.
5.Providing installation to the customer,guiding service by the special field installation team,may achieve”delivering the key”project together.Be trained a sum the technology hold out in order the customer provides the special field technology by special field technician.
Built entire,detailed customer file and perfect service information administration platform,long-term,timely accurate providing serviced,periodical active telephone are paid a return visit to,listen to the customer idea and suggestion,continue composing in reply 6.suggestion,continue improving the product and service quality,continue improving consumer degree of satisfaction.
7.Pair of products provide 6-12 months of quality guarantors scheduled time and defend scheduled time all self’s lige.The quality guarantor expects an inner,failure happened,the breakdown need an upkeep because of our company cause product,my company bears bad travelling expenses of service people,all cost reason why changing component and part.Defend the cost fee expecting an inner collecting material or component and part only.All above serves,is member of a company to react with effective response in time with 24-48 hours.
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